How to ask for help

Llywelyn · 07-04-2004, 08:36 PM

I notice a lot of people who, when they have a problem, ask a question that boils down to "I tried to do this and it didn't work." Please people, help us help you.

When you ask for help give us the following information so that we don't have to ask for it. If you don't know any of following, we probably won't be able to help you until we find these things out.

Operating system version. Are you running Windows XP SP2? MacOS X 10.3.4? Windows ME? Mandrake Linux 10.0? Know it. Be prepared to track down any special modifications, settings, or patches that you have applied.
Hardware you are running it on. A "dell" or a "powermac" doesn't cut it, you need to be as specific as possible about the model number and things like the amount of RAM.
Version of the software that you are having trouble with. Office 98? OmniGraffle 3.1.1? Know the specific version of the software you having issues with.
What, specifically, is wrong? "I tried to install MacOS X 10.1.4 but it didn't work" tells me nothing--I can't help you. You need to tell me what you did, what you expected, and what actually happened. "It didn't work" is not very descriptive. Remember:
- What you did.
- What you expected.
- What you got.
Are there any error messages? If a program generates a specific error message, please tell me what it is.

When you aren't reporting an actual error but asking for help, those sections that directly pertain to errors obviously don't apply, but you still need to share the version information.

When someone tries to help you, similar rules apply:

Ask for clarification if you don't understand.
Whatever happens, good or bad, if you need further help explain:
- What you did.
- What happened at each step.
- Any relevant error messages.

Let's look at examples:

Quote:

Originally Posted by Bad

I ran a few commands in this program and it crashed.

This is completely unworkable. There is nothing anyone can do to help.

Quote:

Originally Posted by Still bad, but better

Using MacOS X 10.3.2 with your April 14th compilation of the R 1.9.0 beta it crashes every time I save a lattice window.

This at least gives some basic information, but still is incomplete and won't help most people.

Quote:

Originally Posted by Getting There, workable

Using MacOS X 10.3.2 with your March 9th compilation of the R 1.9.0 beta, with Lattice version 0.9-3 installed from source using RAqua.

The application crashes every time I attempt to save a lattice window. I can consistently repeat this bug by running the following code:

Code:

library(lattice)
data(randu)
cloud( z ~ x + y, data=randu)

Then use "Save" from the file menu.

Now we are getting somewhere, I can repeat this if I have the software without any difficulty. Still not great though.

Quote:

Originally Posted by Good

Using MacOS X 10.3.2 with the March 9th compilation of the R 1.9.0 beta found here, with Lattice version 0.9-3 installed from source using RAqua. This is on an original 12" PowerBook with 640 MB of RAM a 60 GB hard drive, I have not tried it on any other systems.

The application crashes every time I attempt to save a lattice window. I can consistently repeat this bug by running the following code:

Code:

library(lattice)
data(randu)
cloud( z ~ x + y, data=randu)

Then use "Save" from the file menu.

It generates the following crash log:

Code:

Host Name:      ravensroost
Date/Time:      2004-03-12 15:08:07 -0600
OS Version:     10.3.2 (Build 7D24)
Report Version: 2

Command: R.bin
Path:    /Library/Frameworks/R.framework/Resources/bin/R.bin
Version: 1.9.0 (R 1.9.0)
PID:     425
Thread:  0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_INVALID_ADDRESS (0x0001) at 0xa09ba898

Thread 0 Crashed:
0   <<00000000>> 	0xa09ba898 0 + 0xa09ba898
1   com.apple.CoreGraphics   	0x93606a70 contextFinalize + 0x78
2   com.apple.CoreFoundation 	0x90190f20 CFRelease + 0x1e8
3   R.bin                    	0x0011491c SetCGContext + 0x3c (devQuartz.c:634)
4   R.bin                    	0x00114ed4 Quartz_Size + 0xd0 (devQuartz.c:811)
5   grid.so                  	0x05a35074 getDeviceSize + 0x44 (grid.c:41)
6   grid.so                  	0x05a35420 doSetViewport + 0x4c (grid.c:188)
7   grid.so                  	0x05a40d4c initVP + 0x150 (viewport.c:390)
8   grid.so                  	0x05a3bcd4 gridCallback + 0x1a8 (state.c:284)
9   R.bin                    	0x00052544 GEplayDisplayList + 0x68 (engine.c:2085)
10  R_aqua.so                	0x00609f50 SaveWindow + 0x3f0 (aquaconsole.c:2213)
11  R_aqua.so                	0x0060927c RCmdHandler + 0x584 (aquaconsole.c:1750)
12  com.apple.HIToolbox      	0x927d2384 DispatchEventToHandlers + 0x150
13  com.apple.HIToolbox      	0x927d25f8 SendEventToEventTargetInternal + 0x174
14  com.apple.HIToolbox      	0x927e4a88 SendEventToEventTarget + 0x28
15  com.apple.HIToolbox      	0x927f9b3c SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x170
16  com.apple.HIToolbox      	0x92891d60 SendMenuItemSelectedEvent + 0x88
17  com.apple.HIToolbox      	0x9289394c FinishMenuSelection(MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long) + 0x80
18  com.apple.HIToolbox      	0x9285dc88 MenuSelectCore(Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 0x164
19  com.apple.HIToolbox      	0x928840b8 MenuSelect + 0x60
20  R_aqua.so                	0x0060a79c RWinHandler + 0xf4 (aquaconsole.c:2440)
21  com.apple.HIToolbox      	0x927d2384 DispatchEventToHandlers + 0x150
22  com.apple.HIToolbox      	0x927d25f8 SendEventToEventTargetInternal + 0x174
23  com.apple.HIToolbox      	0x927e4a88 SendEventToEventTarget + 0x28
24  com.apple.HIToolbox      	0x927e8b38 HandleMouseEvent(OpaqueEventRef*) + 0x184
25  com.apple.HIToolbox      	0x927e3028 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x1e8
26  com.apple.HIToolbox      	0x927d2440 DispatchEventToHandlers + 0x20c
27  com.apple.HIToolbox      	0x927d25f8 SendEventToEventTargetInternal + 0x174
28  com.apple.HIToolbox      	0x927e4a88 SendEventToEventTarget + 0x28
29  R_aqua.so                	0x0060cc00 Raqua_ProcessEvents + 0xa4 (aquaconsole.c:3651)
30  R_aqua.so                	0x00607b34 Raqua_ReadConsole + 0x98 (aquaconsole.c:1166)
31  R.bin                    	0x00080d10 Rf_ReplIteration + 0x60 (main.c:200)
32  R.bin                    	0x00080fc8 R_ReplConsole + 0x88 (main.c:299)
33  R.bin                    	0x0008199c run_Rmainloop + 0x78 (main.c:654)
34  R.bin                    	0x000ed784 main + 0x14 (system.c:102)
35  R.bin                    	0x000024e4 _start + 0x188 (crt.c:267)
36  R.bin                    	0x00002358 start + 0x30

PPC Thread State:
  srr0: 0xa09ba898 srr1: 0x4000d030                vrsave: 0x00000000
    cr: 0x44022244  xer: 0x00000004   lr: 0x91b88c18  ctr: 0xa09ba89b
    r0: 0x91b88c18   r1: 0xbfffd550   r2: 0x0482c09b   r3: 0x059c0e60
    r4: 0x059d8fd0   r5: 0x00000001   r6: 0x00000001   r7: 0x00000001
    r8: 0x00000000   r9: 0xa0197414  r10: 0xffffffff  r11: 0xa1b802ec
   r12: 0xa09ba89b  r13: 0x00000000  r14: 0x00000000  r15: 0x00000000
   r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19: 0x00000000
   r20: 0x00000003  r21: 0xbfffde70  r22: 0xbfffdcc6  r23: 0x00619b70
   r24: 0x06e8d6a0  r25: 0xbfffd7b8  r26: 0xbfffd7b0  r27: 0x059d8fd0
   r28: 0xbfffd7a8  r29: 0x059d8fd0  r30: 0x059d8fd0  r31: 0x91b88bfc

Binary Images Description:
    0x1000 -   0x16afff R.bin 	/Library/Frameworks/R.framework/Resources/bin/R.bin
  0x48f000 -   0x497fff libgcc_s.1.0.dylib 	/Library/Frameworks/R.framework/Resources/bin/Frameworks/libgcc_s.1.0.dylib
  0x605000 -   0x618fff R_aqua.so 	/Library/Frameworks/R.framework/Resources/modules/R_aqua.so
  0x6e3000 -   0x6fafff libg2c.0.dylib 	/Library/Frameworks/R.framework/Resources/bin/Frameworks/libg2c.0.dylib
 0x1008000 -  0x1034fff libreadline.4.3.dylib 	/Library/Frameworks/R.framework/Resources/bin/Frameworks/libreadline.4.3.dylib
 0x2008000 -  0x2178fff libR.dylib 	/Library/Frameworks/R.framework/Resources/bin/libR.dylib
 0x4d66000 -  0x4d69fff methods.so 	/Library/Frameworks/R.framework/Versions/1.9.0/Resources/library/methods/libs/methods.so
 0x4dfd000 -  0x4e27fff stats.so 	/Library/Frameworks/R.framework/Versions/1.9.0/Resources/library/stats/libs/stats.so
 0x4ff4000 -  0x4ff5fff tools.so 	/Library/Frameworks/R.framework/Versions/1.9.0/Resources/library/tools/libs/tools.so
 0x584a000 -  0x5854fff nlme.so 	/Library/Frameworks/R.framework/Versions/1.9.0/Resources/library/nlme/libs/nlme.so
 0x58be000 -  0x58bffff lattice.so 	/Library/Frameworks/R.framework/Versions/1.9.0/Resources/library/lattice/libs/lattice.so
 0x5a34000 -  0x5a42fff grid.so 	/Library/Frameworks/R.framework/Versions/1.9.0/Resources/library/grid/libs/grid.so
0x8fe00000 - 0x8fe4ffff dyld 	/usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib 	/usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3 (299)	/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.2	/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905ddfff com.apple.framework.IOKit 1.3 (???)	/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x90699fff com.apple.CoreServices.OSServices 3.0 (3.0.0)	/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)	/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2	/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907c7000 - 0x907dafff com.apple.speech.synthesis.framework 3.2	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0	/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2	/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90a34000 - 0x90aedfff com.apple.QD 3.4.62 (???)	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x90b5e000 - 0x90b7bfff com.apple.audio.SoundManager 3.8	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x90bb3000 - 0x90bebfff com.apple.AE 1.3.2	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x90d00000 - 0x90d19fff com.apple.SystemConfiguration 1.4.1 (???)	/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)	/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x910b0000 - 0x910fffff com.apple.bom 1.2.3 (62.1)	/System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91303000 - 0x913c1fff ColorSync 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x916ec000 - 0x9177ffff com.apple.print.framework.PrintCore 3.1	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???)	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.0	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0)	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.0 (3.2)	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90)	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x919c0000 - 0x91a32fff com.apple.NavigationServices 3.3	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d44fff com.apple.QuickTime 6.5.0	/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2)	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a6fff com.apple.security 2.1 (163.1)	/System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3 (84)	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7)	/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b53fff com.apple.HIToolbox 1.3.1 (???)	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.0 (0.0.1d1)	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a6fff com.apple.CoreGraphics 1.203.12 (???)	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib 	/usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib 	/usr/lib/system/libmathCommon.A.dylib
0x94060000 - 0x9407ffff com.apple.WebServices 1.1.0	/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x94120000 - 0x9414bfff libncurses.5.dylib 	/usr/lib/libncurses.5.dylib
0x945b0000 - 0x945b9fff libz.1.dylib 	/usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib 	/usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2	/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x94b20000 - 0x94babfff com.apple.ink.framework 1.1 (54.4)	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9540b000 - 0x95474fff com.apple.htmlrendering 1.1.2	/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x954c0000 - 0x95ac6fff libBLAS.dylib 	/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x95b20000 - 0x95df0fff libLAPACK.dylib 	/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib 	/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib 	/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x968d0000 - 0x969b2fff libicucore.A.dylib 	/usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib 	/usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib 	/usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS 	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.1 (vecLib 3.0.1)	/System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

This last one has all of the information needed for someone to help.

**Lirael** · 07-05-2004, 03:15 AM

So, who is this directed at?

Regular board members who are having trouble with their browsers/misc OS problems/driver problems etc.

or

Beta software testers and programmers?

As much as I agree with your bullet points, 99.99% of the questions we get asked here only require the kind of answer shown in 'getting there, workable'. Hell, a lot of that 99% can be answered by giving the information from the second example.

Not that I'm saying this is a bad idea or anything, it's brilliant to teach people how to properly ask computer related questions, I just think that this could be a little confusing with the examples given...

Paradise · 07-05-2004, 03:45 AM

I have no clue what you are talking about, but my thingy stops working when I my doohicky isn't properly connected. What's a "power switch" for anyway?

Supersonic^ · 07-05-2004, 04:04 AM

Something that annoys me is having topic titles like "help me!" which could mean anything. It would be better if they had relevant topic titles like "MS Word feature x not working". You could add something about that in your post.

LilBabySprout · 07-05-2004, 07:19 AM

if anyone else can see this please pm me or what ever cuz im gettin really frustrated that i cant see my own threads...

Supersonic^ · 07-10-2004, 04:35 PM

...

(sigh)

You're in the moderated group, and that means all your posts have to be approved manually by a moderator.

How do you get out of the moderated group? Keep posting, earn a good reputation, and pretty soon you'll be out of there.

Falling raindrop · 09-27-2004, 03:44 AM

Maybe it isn't thread for this but I want to ask you for something. And I believe that you'll help me. My problem is that I can't change my custom title. I've got points to do that, I did it once. But now I can't and I have no idea why. When I try change it, it writes: "Your user group is not allowed to do this action". What can I do with this? Please for reply. Thanks a lot.

**gilwellian** · 09-27-2004, 04:09 AM

Quote:

Originally Posted by Falling raindrop

Maybe it isn't thread for this but I want to ask you for something. And I believe that you'll help me. My problem is that I can't change my custom title. I've got points to do that, I did it once. But now I can't and I have no idea why. When I try change it, it writes: "Your user group is not allowed to do this action". What can I do with this? Please for reply. Thanks a lot.

again...

http://www.evboard.com/store-changes-16921.html

:/

**Luna** · 09-27-2004, 08:33 AM

Quote:

Originally Posted by Falling raindrop

Maybe it isn't thread for this but I want to ask you for something. And I believe that you'll help me. My problem is that I can't change my custom title. I've got points to do that, I did it once. But now I can't and I have no idea why. When I try change it, it writes: "Your user group is not allowed to do this action". What can I do with this? Please for reply. Thanks a lot.

You are ... wow

Falling raindrop · 09-27-2004, 08:45 AM

Sorry, I didn't know that! Eh, but thanks.

07-05-2004, 07:19 AM	How to ask for help Post #5
LilBabySprout n00blet Join Date: Jul 2004 Location: Wisconsin Age: 31 Posts: 23 Points: 611.00 Bank: 0.00 Total Points: 611.00 Donate	can anyone see this???? if anyone else can see this please pm me or what ever cuz im gettin really frustrated that i cant see my own threads...

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Nightfall.5815 Virus Nightfall.5815 Virus: Ok last night a norton warning came up telling me...	07-11-2004	eternal vow	2	07-11-2004 05:04 PM

07-05-2004, 03:15 AM	How to ask for help Post #2
Lirael Incapability via laziness Join Date: Dec 2003 Location: I moved away from your mum. I now live with your sister.... Age: 28 Posts: 946 Points: 14,325.66 Bank: 1,418.43 Total Points: 15,744.09 Donate	So, who is this directed at? Regular board members who are having trouble with their browsers/misc OS problems/driver problems etc. or Beta software testers and programmers? As much as I agree with your bullet points, 99.99% of the questions we get asked here only require the kind of answer shown in 'getting there, workable'. Hell, a lot of that 99% can be answered by giving the information from the second example. Not that I'm saying this is a bad idea or anything, it's brilliant to teach people how to properly ask computer related questions, I just think that this could be a little confusing with the examples given...

07-05-2004, 03:45 AM	How to ask for help Post #3
Paradise Old School Join Date: Apr 2003 Location: Hawaii Age: 35 Posts: 514 Points: 3,194.94 Bank: 0.00 Total Points: 3,194.94 Donate	I have no clue what you are talking about, but my thingy stops working when I my doohicky isn't properly connected. What's a "power switch" for anyway?

07-05-2004, 04:04 AM	How to ask for help Post #4
Supersonic^ Member of the Banned PERMA BANNED Join Date: Jun 2004 Location: York, UK Age: 27 Posts: 401 Points: 339.00 Bank: 0.00 Total Points: 339.00 Donate	Something that annoys me is having topic titles like "help me!" which could mean anything. It would be better if they had relevant topic titles like "MS Word feature x not working". You could add something about that in your post.

07-10-2004, 04:35 PM	How to ask for help Post #6
Supersonic^ Member of the Banned PERMA BANNED Join Date: Jun 2004 Location: York, UK Age: 27 Posts: 401 Points: 339.00 Bank: 0.00 Total Points: 339.00 Donate	... (sigh) You're in the moderated group, and that means all your posts have to be approved manually by a moderator. How do you get out of the moderated group? Keep posting, earn a good reputation, and pretty soon you'll be out of there.

09-27-2004, 03:44 AM	How to ask for help Post #7
Falling raindrop Blue Geranium Join Date: Nov 2003 Location: Poland Age: 24 Posts: 213 Points: 622.51 Bank: 0.00 Total Points: 622.51 Donate	Maybe it isn't thread for this but I want to ask you for something. And I believe that you'll help me. My problem is that I can't change my custom title. I've got points to do that, I did it once. But now I can't and I have no idea why. When I try change it, it writes: "Your user group is not allowed to do this action". What can I do with this? Please for reply. Thanks a lot.

09-27-2004, 08:45 AM	How to ask for help Post #10
Falling raindrop Blue Geranium Join Date: Nov 2003 Location: Poland Age: 24 Posts: 213 Points: 622.51 Bank: 0.00 Total Points: 622.51 Donate	Sorry, I didn't know that! Eh, but thanks.

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