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Old 08-02-2005, 01:42 PM   the desktop Post #1
Eli
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the desktop

I have a problem with the computer.
sometimes goes slow, and then is blocked, and disappear all the files and the bar of start of the desktop, and i cannot do anything.
here is a photo..

i hope you guys can help me
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Old 08-02-2005, 02:20 PM   the desktop Post #2
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Quote:
Originally Posted by .: Eli :.
I have a problem with the computer.
sometimes goes slow, and then is blocked, and disappear all the files and the bar of start of the desktop, and i cannot do anything.
here is a photo..

i hope you guys can help me
Does the Start menu appear when you press the window's key (in between ctrl and alt)
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Old 08-02-2005, 02:57 PM   the desktop Post #3
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Originally Posted by Codger
Does the Start menu appear when you press the window's key (in between ctrl and alt)
no...
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Old 08-02-2005, 03:21 PM   the desktop Post #4
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That looks like some kind of messed up explorer issue.

Can you bring up the Task Manager by Hitting Ctrl-Alt-Del ?
If so, Look at the processes and see if Explorer.exe is running.


Try to boot into Safe Mode (Hit F8 before the Windows Logo Appears when you boot up your computer)

If you can get into safe mode, and you have system restore turned on, Restore your computer to a previous date (one well before this problem came along)

This is under Start / Program Files / Accessories / System Tools / System Restore


You may have a virus on your system, but it's hard to say.
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Old 08-02-2005, 04:30 PM   the desktop Post #5
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Quote:
Originally Posted by Luna
That looks like some kind of messed up explorer issue.

Can you bring up the Task Manager by Hitting Ctrl-Alt-Del ?
If so, Look at the processes and see if Explorer.exe is running.
In regards to this if explorer.exe is not listed as running then in the next tab over (applications) click new task and type explorer.exe and if it still doesnt come up then you got problems.
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